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Author : Charles Duhigg

Genre : Self-Help

Drawing on his need to reevaluate how he communicated, Charles Duhigg has researched and written this book detailing the whys and how’s of effective communication. Who are supercommunicators? They are people who can steer a conversation to a successful conclusion. They are able to talk about difficult topics without giving offence. They know how to make others feel at ease and share what they think. They’re successful facilitators and decision-guiders.

In this book, Charles Duhigg illustrates the different types of everyday conversation and pinpoints why some go smoothly while others swiftly fall apart. He shares the conversational questions and gambits that bring people together. And he shows how even the most tricky of encounters can be turned around using dozens of examples.

Above all, he reveals the techniques we can all master to successfully connect with others, however challenging the circumstances. Packed with case studies and drawing on cutting-edge research, this book will change the way you think about what you say, and how you say it.

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